Privacy Policy

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1. Introduction

Our lady of Health Multispeciality Hospital, Diocese Of Tanjore Society  is committed to protecting the privacy and security of personal health information (“PHI”) collected through our Hospital Management Software (“TRIMS”). This policy explains what data we collect, why we collect it, how we use it, and how we keep it secure.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Data: Name, date of birth, gender, contact details, government-issued ID numbers.
  • Medical Information: Medical history, diagnoses, treatment details, laboratory results, prescriptions, surgery dates, and follow-up notes.
  • Administrative Data: Billing details, insurance information, appointment history, and payment records.
  • System Data: User login credentials, device IP addresses, and usage logs for security monitoring.

3. Why We Collect This Data

We collect data for the following purposes:

  • Delivering safe and effective patient care.
  • Managing hospital operations, appointments, and billing.
  • Maintaining accurate medical records for legal and clinical use.
  • Complying with applicable healthcare regulations and reporting requirements.
  • Improving system performance, security, and usability.

4. How We Store & Protect Your Data

We take strict security measures to safeguard patient data:

  • Encryption: All data is encrypted in transit (HTTPS/SSL) and at rest.
  • Access Control: Only authorized personnel have access to PHI.
  • Audit Logs: All data access and changes are tracked.
  • Secure Hosting: Data is stored on secure servers compliant with [HIPAA / local health data regulations].
  • Regular Backups: Encrypted backups are performed to prevent data loss.

5. Data Sharing & Disclosure

We will never sell or rent patient information. We may share PHI only in the following circumstances:

  • With Healthcare Providers: Only on specific occasions, we may share information with other healthcare centres for the purpose of providing care and medical treatment.
  • With Authorized Third Parties: Such as healthcare insurance providers, or government health agencies, as required by law.
  • For Legal Compliance: If required by court order, law enforcement, or regulatory authorities.

6. User Rights

Patients have the right to:

  • Access their personal medical records.
  • Request corrections to inaccurate information.
  • Requests will be processed in accordance with applicable laws.